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Visible Review - 2024 - Renowned Network Reliability, Low Price-per-Month

30-Second Review

We consistently rank Visible as one of our top three cell phone carriers in the United States.

For starters, Visible customers chat, text, and stream along Verizon’s award-winning 4G LTE, 5G, and 5G Ultra Wideband networks. Even better, that access is at a discount: Visible customers pay as little as $15/month for unlimited talk, text, and data for their first 3 months.

From free hotspots to an online smartwatch shop, here’s what else Visible has in store:

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Highlights

  • Access to Verizon’s 5G Ultra Wideband, 5G, and 4G LTE networks
  • 15-day free trial
  • Upgrade to a new phone for less with trade in
  • Unlimited talk, text, data, and mobile hotspot
  • Choice of two low-cost plans

Services and Features

If you make the switch to Visible+—that’s Visible’s premium phone plan—you can look forward to these premium features:

Coverage and Service

  • Unlimited talk, text, and data
  • Access to Verizon’s 5G Ultra Wideband and 5G networks
  • Access to Verizon’s 4G LTE network, with coverage reaching 99% of the US population
  • Unlimited mobile hotspot
  • Unlimited talk, text, and data roaming in Mexico and Canada
  • International calling from US to 30+ countries
  • International texting from US to 200+ countries
  • Spam protection
  • Ability to add a smartwatch connection for just $5/month

Customer Service

  • 24/7 access to real, human customer service agents

Compatibility

  • Option to buy new or bring your own phone

Discounts

  • $10 discount on Verizon home internet

Store

  • New and used smartphone and smartwatch store

Pros and Cons

Pros

  • Two Great Unlimited Plans, Two Low Prices: With Visible’s two mobile plans, you can match your must-have mobile perks to your right-fit price. Both Visible and Visible+ plans include unlimited talk, text, and data.
  • Access to Verizon’s 5G Network: Jump onto a blazing-fast connection with Verizon’s 5G network. Want to go even faster? Visible+ customers can—with access to Verizon’s 5G Ultra Wideband network, you can download a full-length movie in minutes.*

Cons

  • Potential Throttling: Customers who exceed the soft data cap per month (50GB for Visible+) may experience slowed network speeds.

Plans and Pricing

Visible customers can choose from two mobile plans: Visible and Visible+. While the plans share some great features, Visible+ offers premium features that make the extra monthly price well worth it for frequent phone users.

Both Visible and Visible+ plans share the following characteristics:

  • Unlimited talk, text, and data
  • 5G Nationwide and 4G LTE coverage
  • Unlimited mobile hotspot
  • Spam protection
  • Unlimited talk and text to Mexico and Canada

Only Visible+ customers get access to these premium features:

  • 5G Ultra Wideband
  • 50GB of premium data each month
  • Unlimited talk, text, and data roaming in Mexico and Canada
  • International calling from the US to 30+ countries
  • International texting from US to 200+ countries
  • $10/month discount on Verizon home internet

Pricing

Visible Visible+
$15/month* $35/month*

*Price shown reflects exclusive offer for first 3 months: Normal price for Visible service is $25/month and Visible+ service is $45/month. Use code MOOLAH when you switch and bring your phone to get our best plan, for less. Terms apply.

Add-Ons

Looking to connect a smartwatch to your new Visible account? Whether you bring your own watch or buy one from the Visible e-store, add your smartwatch to the Visible network for only $5/month.

Coverage, Performance, and Customer Reviews

Network Coverage

Visible runs on Verizon’s 4G LTE, 5G, and 5G Ultra Wideband networks.

4G LTE: Visible customers can reach up to 99% of the US population, thanks to Verizon’s immense 4G LTE network. The eastern half of the United States is densely covered by the network, with blackout areas only appearing in pockets of West Virginia, Virginia, Maryland, and Maine. The western United States is well covered along cities and large towns, but rural sections of Utah, Nevada, California, Idaho, and Washington are a bit bare.

5G and 5G Ultra Wideband: 5G network tech is still really new; so new that Verizon’s 5G network isn’t as expansive as the 4G LTE network. Verizon’s 5G and 5G Ultra Wideband networks are currently available in most major US cities: New York, Boston, Chicago, LA, etc., but 5G is not available in most smaller cities and towns.

Now you might wonder: “What’s the difference between 5G and 5G Ultra Wideband? Good question! Although both networks provide extremely fast connection speeds with a similar breadth of coverage, 5G Ultra Wideband uses high-band cabling to provide even faster speeds for customers like you.

Note: If you want to access Verizon’s 5G Ultra Wideband network, upgrade to Visible’s “Visible+” mobile plan.

Call and Text Performance

According to a news release on Verizon’s website, Verizon was named the most-awarded brand for Wireless Network Quality in 2023 by J.D. Power. This marks the 30th time in a row that Verizon has won this network award.

Customer Reviews

Visible boasts some pretty impressive customer ratings on Google and Apple:

  • App Store: 4.4/5.0, from 46,000 ratings
  • Google Play: 4.1/5.0, from 17,000 ratings

Happy customers tend to mention the same highlights from Visible: an affordable unlimited plan, an easy activation process, and mobile performance that was the same or better than their old carrier.

Compatibility

Bring Your Old Phone

You might be switching carriers, but that doesn’t mean you have to toss your old phone. If you’re looking to call, text, and stream on Visible’s network, here’s how you bring your own phone to the party:

  1. Check compatibility: Enter your phone’s unique IMEI into Visible’s online compatibility tool to double-check that your phone can run on Visible’s network. Can’t find your IMEI number? Visible’s website will show you how to do that, too!
  2. Unlock your phone: Before you can be a Visible customer, you’ll need to make sure your old carrier will unlock your phone. Although this process will vary from carrier to carrier, the basic rule stays the same: if you’ve paid off your phone in full, you can unlock your phone; if you haven’t paid it off, you might need to settle up before switching carriers.

Once your old phone is both compatible and unlocked, you’re ready to purchase a Visible plan!

Purchase a New Phone

New carrier, new phone, fresh start: if you want to buy a new phone, Visible’s online store has what you’re looking for. Every new and used phone featured on the e-store is fully compatible with Visible’s network and arrives at your doorstep ready to activate.

Online Smartphone Store

Ready to upgrade? You can buy a new or used cell phone directly from Visible’s website, including these favorites:

  • Apple iPhone 14 Pro
  • Google Pixel 7 Pro
  • Samsung Galaxy S23
  • Motorola Edge - 2022
  • Orbic Myra
  • TCL 40 XE

Smartwatch Store

Upgrade to wearable tech with Visible’s online smartwatch store, featuring products such as:

  • Apple Watch Series 8
  • Apple Watch SE
  • Apple Watch Ultra

Activation Process

Phone compatibility? Check. Phone unlocked? Check. You’re almost done: it only takes about 15 more minutes to get up and running on Visible’s network:

  1. Purchase a plan: With unlimited talk, text, and data for both mobile plans, you can’t go wrong with either Visible or Visible+.
  2. Download the Visible app: Download the free Visible app onto your smartphone and log in using your account information.
  3. Download eSIM or insert physical SIM: If your phone is eSIM compatible, download your eSIM card from the app directly. Require a physical SIM? Remove your old SIM card, insert the Visible SIM you received in the mail, and restart your phone.
  4. Complete activation via app: Log back into the app and follow the on-screen prompts to complete activation. Pat yourself on the back: you’re officially a Visible customer.

Customer Service

Visible’s customer service team is available 24/7. And yep, there are real humans on the other end of the line, ready to help you troubleshoot on your time.

Frequently Asked Questions (FAQ)

What is Visible by Verizon?

Visible is owned by Verizon. Visible shares its network space with Verizon’s 4G LTE, 5G, and 5G Ultra Wideband networks. Since Visible doesn’t have to pay to build and support Verizon’s network, Visible saves on operating costs, meaning they can pass those savings on to customers like you in the form of low monthly rates.

Is Visible Wireless good?

We think so: Visible consistently makes it onto our top-three podium for the best cell phone carriers in the United States. Visible customers seem to agree with us—Visible’s App Store rating is a 4.4/5.0, based on 46,000 customer ratings.

Who owns Visible Wireless?

Visible is owned by Verizon Wireless.

What network does Visible Wireless use?

Visible uses Verizon Wireless’s 4G LTE, 5G, and 5G Ultra Wideband networks.

Final Thoughts

Every Visible customer gets unlimited talk, text, and data access to Verizon’s 4G LTE and 5G networks. For a small upcharge, Visible+ customers can stream along Verizon’s hyper-fast 5G Ultra Wideband network. An impressive history of positive customer reviews and an online smartphone store only sweeten the deal.

If you care about network reliability as much as you like to watch your wallet, Visible fits the bill at a mere $15/month.

*Download speeds may vary depending upon network and coverage conditions, and content optimization for 5G Ultra Wideband.